Director of Annual Giving

John Carroll University

Director of Annual Giving


Posting Number: AS556P




The Director of Annual Giving is responsible for the development, implementation, and analysis of a comprehensive, strategic, and integrated annual giving program. The Director also manages the Call Center Coordinator. Working closely with the Assistant Vice President of Development and University Advancement colleagues, the Director of Annual Giving will execute a program that includes all forms of donor cultivation, solicitation, and retention, volunteer management, and direct mail for: The Carroll Fund, Blue Gold athletic fund, Family Fellows program, Alumni Reunion Class Agent program, and Annual Day of Giving. The Director of Annual Giving reports to the AVP of Development.


Duties and Responsibilities:


• Develop the strategy to meet goal metrics.

• Develop and execute on an integrated annual giving timeline.

• Develop and manage a robust volunteer peer-to-peer solicitor network, including strategy, messaging, and goal setting, along with the recruitment, training, and retention of engaged volunteers.

• Create a compelling case for support of John Carroll University’s annual fund programs and a comprehensive communications and marketing strategy for current and potential donors with a focus on building and growing a leadership annual gift program.

• Manage production of annual giving materials across a variety of media including print, digital, and social media channels.

• Continuously analyze giving patterns among JCU constituencies and create a strategy that includes direct mail segmentation and a/b message testing, to develop, solicit, and retain an ever-increasing base of regular donors.

• Measure progress against benchmarks and make program adjustments regularly.

• Work closely with the Advancement leadership team to qualify annual fund donors for major gift cultivation and solicitation.

• Work closely with the Alumni Relations Office to strengthen the Reunion Class Agent program who works most closely with volunteers but also through integrated mailings, social media, and peer engagement.

• Consult with the Alumni Relations Office, coordinate mailings, emails, and events, including the Senior Class Gift.

• Manage direct mail and development related activities for the Family Fellows Program.

• Manage the Annual Day of Giving Campaign and associated days of giving campaign for special projects.

• Collaborate closely with other Advancement team members to reduce duplication and inefficiencies.

• Research and apply annual fund best practices to increase annual fund participation and revenue, and employ performance metrics and organizational data for the greatest return on investment.

• Perform other duties as assigned by the AVP of Development.


Required Qualifications:


• Bachelor’s degree

• Five to seven years of progressive experience in annual giving, preferably in an academic setting.

• Three to five years of management experience.

• Strong leadership experience with a track record of meeting or exceeding goals.

• Demonstrated data-driven decision-making skills.

• Success in building/growing and deploying a volunteer program to enhance annual giving.

• Exceptional ability to analyze and synthesize information for multiple constituencies.

• Comfort with direct-ask solicitations, and excellent written and oral communications skills, along with a keen ability to listen.

• Demonstrated self-starter who is motivated by challenging goals and not easily deterred.

• Interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.

• Commitment to working collaboratively within the department and across the school.

• An ability to travel and work some nights/weekends as required.


John Carroll University requires all employees to be Fully Vaccinated from COVID-19 and to present proof of full vaccination as a condition of employment with the University. Individuals who are offered and accept positions at the University may seek medical and non-medical exemptions from the Vaccination Requirements. Our interim COVID-19 policy can be found via this link:


Preferred Qualifications:


• Master’s degree.

• Experience with data analytics and frontline fundraising.

• Current with best practices, innovative developments, and trends in the annual giving field.

• Experience building and maintaining a professional rapport with a broad audience- alumni, donors, parents, and all other staff.


Normal Working Hours and Conditions:


This is a full-time position. University core business hours are generally 8:30 am – 5:00 pm. However, this position will require work to be performed outside of normal business hours based on department operations.


Physical Requirements :


Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other office locations and to verbally communicate to exchange information.


About John Carroll University:


John Carroll University is a private, coeducational, Jesuit Catholic university, founded in 1886, dedicated to developing women and men with the knowledge and character to lead and to serve. The University is located in University Heights, Ohio, an attractive residential suburb 10 miles east of downtown Cleveland. Academically, the University consists of the College of Arts and Sciences and the Boler College of Business, which both include graduate programs. The University offers 70 Academic Programs in the arts, social sciences, natural sciences, and business at the undergraduate level, and in select areas at the master’s level.The University enrolls approximately 3,000 undergraduate students and 500 graduate students and has a student-to-faculty ratio of 13:1. John Carroll University is one of 27 Jesuit universities in the United States and has been listed in U.S. News & World Report magazine’s top 10 rankings of Midwest regional universities for more than 30 consecutive years.


EEO Statement:


John Carroll University is an Affirmative Action, Equal Opportunity Employer. The University is committed to diversity in the workplace and strongly encourages applications from women and minorities, veterans and individuals with disabilities.


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