Associate Director, Community Philanthropy

United Way of Greater Cleveland

United Way of Greater Cleveland is a “Flexible First” organization.  “Flexible First” means that we embrace a hybrid model that allows employees to work both remotely and at our existing office.  Employees will regularly work at our existing office for approximately 10 to 80 percent of their time each month based on business/operational needs, and the rest of the time they may work from a remote physical location of their choice within a reasonable commuting distance from the office which must be identified to the organization in advance. Human Resources and Hiring Manager will set expectations on the employee’s preferred time in office with consideration to business/operational needs. UWGC has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.

**Proof of COVID-19 vaccination will be required for employment. Accommodations for medical and religious purposes under Federal Law will be considered.


Purpose of Position:
This position provides leadership and strategy to identify, cultivate, engage, solicit and steward individual donors for United Way of Greater Cleveland’s community-wide direct giving campaign, events, and impact work. The Associate Director, Community Philanthropy is responsible for managing individual donors to increase giving and loyalty to United Way. The Associate Director is responsible for strategically developing and growing the direct giving campaign. The Associate Director provides strategy, oversight and relationship management for the Humanitarian Society ($1,0000-$9,999 donors), as well as donor recapture, and paper and electronic direct mail campaigns for UWGC. The Associate Director will represent United Way at key events to identify and create opportunities for collaborations, sponsorships and partnerships to advance our work.

Duties and Responsibilities:
Essential Job Functions/Key Accountabilities:
Campaigns and Fundraising

Designs and initiates strategic plans to grow the community campaign through overseeing content, design and production of direct mail materials and e-communications.

Works in collaboration with Resource Development to help craft the message and case for support for direct mail campaign and associated e-communications.

Helps design and execute innovative crowdfunding, peer-to-peer fundraising, and 24-hour giving programs.

Create, prioritize, and execute a strategy to develop a growing community direct giving campaign detailing goals, objectives and standards and aligning with goals and mission of United Way.

Oversee a strategy to grow and develop the Humanitarian Society ($1,000-$9,999), detailing goals, objectives and standards, and aligning with goals and mission of United Way.

Direct implementation and oversee identification, cultivation, engagement, solicitation and stewardship of individuals community donors giving below $10,000 annually.

Maintain accurate records and databases to track and analyze accounts, campaigns and fundraising efforts to measure success and develop strategies for future improvements.

Create and implement step-up program to secure new Humanitarian Society donors.

Work closely with Community Investment staff to identify and fundraise for marketable impact areas.

Work with principal giving, donor research department, corporate philanthropy, and marketing team to design and implement Humanitarian Society program and stewardship plan.

Create and implement strategies to recapture lapsed workplace donors.

Lead Giving Tuesday, year-end appeal, and other electronic giving initiatives.

Volunteer Management

Assist with management of Humanitarian Society volunteer chairs
Other Duties
Other responsibilities as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Education and Experience:
Minimum Bachelor’s degree or equivalent combination of education and experience in a related field.

5 years of development, marketing, sales, fundraising including prospect solicitation and account management or the equivalent experience is required.

Specialized Knowledge, Skills & Abilities (KSA)
Demonstrated and insightful experience with direct mail and online giving campaigns

High proficiency with Microsoft Office Suites, CRM, and donor databases.

Excellent Relationship building skills

Excellent interpersonal communication skills

Analytical and design thinking/creative problem solving

Excellent oral and written communications skills

Proactive, flexible and team player

Attention to detail and accuracy
Ability to manage multiple priorities and work independently as well as in a team

Empathy, creativity, thoughtfulness, and energy.
Work Environment/Physical Demands (if any):
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential job functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Note: Please edit the information for job that may require more physical demands – that general office work.

Working conditions are normal for an office environment which includes but not limited to the following:
Some local travel/occasional overnight travel
Ability and means to travel on a flexible schedule as needed, proof of liability and property damage insurance on vehicle used is required.
Occasionally required to stand’ walk; sit; use hands to fingers; hand or feel objects; tools or controls; reach with hands and arms; talk and hear.
Employees may need to occasionally lift up to 25 lbs.
The noise level in the work environment is usually minimal


UWGC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, advanced education, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here.

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